Invoicing and payment
What an invoice needs to carry, where to send it, and how payment terms are set.
Before the first invoice
We need these once, and we ask for them when the agreement is signed:
| Item | Why |
|---|---|
| Legal name and registered address | The invoice must name the entity we contracted with |
| Bank details for transfer | We pay by bank transfer |
| Tax form where it applies | A W-9 for US suppliers, a W-8BEN-E for suppliers outside the US, or the local equivalent |
| A contact for invoice questions | So a query goes to a person, not a mailbox |
What an invoice must carry
- The agreement or approval it relates to, so it can be matched without a search.
- The period or deliverable it covers.
- The amount and currency. Invoices are in USD unless the agreement says otherwise.
- Your bank details, even if we already have them.
Send invoices to the address named in your agreement. If the agreement names none, send them to hello@matchii.ai with “Invoice” in the subject.
Payment terms
Terms are set in the agreement, not by a blanket policy, and they are the terms we pay on. Where an agreement is silent, expect payment within thirty days of a correct invoice. An invoice that is missing any of the items above is returned rather than paid late, so the checklist is worth a minute.
Work that was never agreed in writing is not covered by an invoice, however reasonable the amount.
Get the approval email first.
Questions
Write to hello@matchii.ai. Invoice questions get an answer from the person who approved the work.